Fulfillment as a Service: What particularly interests you?
We offer customized fulfillment for growing businesses
What we handle for you in terms of fulfillment
We offer customized fulfillment for businesses on a growth trajectory
As a business founder, you know the drill: When demand for your product keeps growing, your garage eventually becomes too small. Or wherever you store, pack, and ship your products. (No offense to garages here – the most successful companies in the world started in garages! But at some point, it just becomes too much.)
You need someone to take over and professionalize storage, packaging, and shipping for you.
What you want to retain, however, is that "start-up fee" – your customers should continue to feel individually cared for, no matter how big your company becomes. And you want to remain flexible, without having to submit to the rules of the big shipping providers. For this, you need a fulfillment partner who can package your goods individually and appropriately, can add extras to the package on demand, and even prints the flyer that should be shipped with it. That's us!
Here's what we handle for you in terms of fulfillment
Daily pickup by DHL to the distribution center in Rodgau
Daily direct trips to EU countries (AT, FR, ES, IT, NL)
Collaboration with many renowned shipping service providers:
- Asendia
- DHL
- DHL Express
- Cargus
- Colissimo
- Correos
- DPD
- Italy
- Poland
- Slovenia
- Hungary
- Bulgaria
- GLS
- Italy
- Slovakia
- Postnord
- Denmark
- Sweden
- Finland
- Norway
- PPL
- Yodel
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Shipping to EU countries with a local appearance (Local Look).
Fulfillment Without Shipping Hassles and Growing Pains
Your basic assortment is established, you've built a customer base, and you've set up a sales strategy. And then, what every founder wishes for happens: your business grows. With this growth come new challenges for you as a founder, but also for the storage and shipping of your products. At some point, you might not look forward to Black Friday as a sales holiday anymore, but instead face a mountain of shipping challenges that you can't easily overcome.
We believe it doesn't have to be like this! You should be able to deliver your products to your customers without any shipping hassles or storage frustrations. However, we also know that experience is required to achieve this. Such experience can only be gained through years of work in the area of fulfillment and dealing daily with these topics.
Our family business, Intermail, was a start-up even before the term existed. And since then, we've been ensuring that fulfillment runs smoothly.
What Sets Us Apart
We provide truly personalized fulfillment. I mean, truly personalized. If you want to ship windshield wipers, we have the appropriate windshield wiper box for that. Need custom flyers in the package? Not only can we include them, but we can also print them. Do you want the flyers to be included only in packages shipped to Spain? Consider it done!
Customer care is also personalized: When you call us, you get through to us – not stuck in the hold queue of an external service provider. At INTERMAIL, customer communication means you tell us directly what you need. And we jointly consider how we can best implement it.
Because we take a close look at your products and your shipping, you also receive highly individualized advice. How can you ship something to the USA most cost-effectively, or why is cash on delivery mandatory for shipments to Spain? We know. And you benefit from this knowledge when we work together!
What is Fulfillment?
Fulfillment encompasses the entire order processing, especially in the realm of e-commerce. Literally translated, it means fulfilling the customer's order. A fulfillment service provider can handle parts or the entire logistics process for you. In addition to storage and shipping of your goods, you can also outsource order processing, picking, item maintenance, invoicing, packaging, and return management to a fulfillment provider.
Why You Should Entrust Us With Your Fulfillment
In times of Same-Day-Delivery, your customers are accustomed to their orders arriving very quickly. At the very least, they expect an immediate order confirmation, followed by seamless communication. And there's little tolerance for delayed deliveries. Effective fulfillment is crucial for the success of your business.
Good Fulfillment:
- increases customer satisfaction and loyalty
- reduces costs
- is scalable
- provides flexibility
- is adaptable
- assists in growth
All these aspects typically grow slowly and develop organically – or you can opt for an experienced fulfillment service provider right from the start, one that is familiar with all the teething troubles of a company, anticipates them, and navigates around them.
