Your business idea is taking off and the demand for your products is growing? Then it's time to outsource your shipping and return handling to a professional fulfillment service provider. But should it be as individual as your own offering? Then keep reading!
Order Fulfillment for E-Commerce: Individual Shipping Solutions for that Special Touch
Your business idea has taken off, and your product is in demand. You're receiving increasing orders in your shop. Fantastic! Whether you're setting up fulfillment for the first time or looking for a new partner, a good fulfillment service provider supports you reliably with suitable individual services.
You desire customized solutions for your shipping. To ensure customers return to your shop, it's also important to package and send shipments with an eye for detail.
A good packaging can turn the receipt of the goods into an experience - it's no wonder there are unboxing videos. High-quality packaging leads to customer satisfaction and positive brand interactions.
We offer comprehensive Order Fulfillment services:
- Customized Packaging
- Branded Cartons or Packaging Material
- Sustainable Packaging that reflects and enhances your brand identity
- Special Packaging based on individual prototypes created by our prototype builder
- Custom Printing Solutions in-house for your daily flyers, manuals, user guides …
- For a spectacular unboxing experience, we individually package your products – such as in unique boxes or small cotton bags
- Handwritten Cards for a personal touch
Why is a Fulfillment Service Provider Beneficial for Your E-Commerce?
You've developed a new range of products, your online shop is up and running, and you've already made your first sales? This is the perfect time to consider your fulfillment strategy. The advantage of a fulfillment service provider is that we know our business inside and out – all the tricks, techniques, and the best payment options in every target country. For many years, we've been handling warehousing and shipping for companies across various industries. With a partner for Fulfillment-as-a-Service, you can simply focus on your core business while we take care of the shipping for you – worldwide, as customized as you desire, and optionally with return handling.
We Find the Right Packaging for Your Products
Finding the right packaging is often crucial for a consistent brand experience. To ensure that everything appears seamless from the first contact to the moment your customers unpack the shipment, we offer a variety of attractive options. Whether it's branded boxes, custom filler materials, or specially designed boxes crafted by our packaging designers, we can accommodate your needs. However, our recommendation is: Keep the packaging simple and as recyclable as possible. This not only saves packaging costs but is also well-received by buyers who can easily dispose of both filler materials and boxes in the recycling. Neutral packaging is also discreet: it preserves the element of surprise when giving gifts and doesn't reveal the contents, even if someone else receives the package.
Sustainability and Organic Solutions in Fulfillment with Intermail
Are you committed to sustainability? And is that important to your customers too? It's important to us as well, which is why we're more than happy to advise you on storage and packaging options.
- INTERMAIL participates in the GoGreen® program by Deutsche Post.
- We have a comprehensive waste recycling concept: We separate and recycle waste materials such as films, paper, and wood in an environmentally friendly manner.
We can also store your organic products: Intermail is certified for handling organic products.
Upcycling for the Environment
By the way: Unused shipping packaging that we receive isn't immediately sent to recycling; instead, we shred and upcycle it into sustainable filling material. This is good for the environment and also convenient for end customers, as they can easily dispose of the filling material through regular paper recycling.
We print and include your up-to-date flyers in any quantity – or even handwritten cards
Whether it's discount promotions or advertising for bundles and new products – if you want us to include current flyers or brochures in your shipments, that's no problem – we do it immediately! Because at Intermail, we do printing in-house as a standard practice.
The advantage for you: Flyers can be up-to-the-minute, as our digital printing machine operates quickly, cost-effectively, and in any quantity – even the smallest print runs are possible and economical with digital printing.
E-Commerce Fulfillment: Scaling to fit perfectly every day, just like a glove – even on Black Friday
How does it work? You simply provide us with the print file, we print and include the current flyer with each outgoing shipment.
By the way: For that extra personal touch, we can also create cards with handwritten greetings upon request. Just the way it suits your shop...
We manage returns in E-commerce according to your individual preferences
Direct communication with your customers is handled by you. However, customers have our address for returns, as this is part of the individual fulfillment services at Intermail. Returns can be a delicate matter – how a return is handled can have a significant impact on whether the customer remains loyal. We take care of the returns management for you. This means that we first inspect and sort the goods. Upon request, we can reprocess returns and make the goods ready for shipping again as A-grade products.
We find the best solution for your shipments both domestically and internationally
Do you have customers abroad? Then, in fulfillment, you work with foreign carriers. Keeping track of this can be quite challenging. Benefit from our individual fulfillment solutions for international shipments and our cost-effective bulk rates from day one.
An additional advantage: Different countries, different customs... For instance, Italians and Spaniards often prefer to pay on delivery. Do you want to offer this option for international customers, perhaps to minimize barriers for them? We are here to provide advice on that.
